We respond within one business day, US hours. If a Pilot fits, you'll have a treatment and a fixed quote in your inbox by the end of the next working day.
A senior team member reads your brief and replies — not a coordinator, not a chatbot. We confirm fit and propose a 20-minute working call.
We listen for the unstated constraints: brand system, channel, performance targets, internal politics. Pilots are scoped on this call.
A short written treatment, a fixed quote, and a delivery date. If it fits, we countersign and the pilot starts the same week.